Ongoing Support

Technology you can actually live with. Remote monitoring, software updates and a team that picks up the phone, long after installation day.

A relationship, not a transaction.

A smart home is a living system. Platforms update, devices change, life moves on. Our support plans mean someone who actually knows your system is ready to help — when something changes, something needs adjusting, or you just want more out of what you already have. We don't hand over and disappear. We stay.

01

Remote Monitoring

We monitor your system's health in the background, so connectivity drops, offline devices and software errors get caught before you notice them.

02

Software & Firmware Updates

Control system software, device firmware and streaming platform updates, managed and tested by us before they ever reach your home.

03

Phone & Remote Support

When something feels off, or you just want something changed, call us. We know your system and can usually sort it out remotely.

04

Priority On-site Response

For anything that can't be sorted remotely, support clients get priority scheduling for an on-site visit from our Hobart-based team.

05

System Adjustments

Your life changes, your system should too. Scene tweaks, new schedules, renamed zones, added devices — handled without fuss.

06

Expansion Planning

When you're ready to add a room, a system or a new capability, we plan it around what's already there. No surprises.

Want a team that
stays with you?

Ask us about our support plans. We look after your system so you can simply enjoy it.

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Tell us about
your home.

Tell us about your project and we'll be in touch within one business day.

Or call us on (03) 6159 6780

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